ITIL® Foundation

       

EXIN is one of  the world’s leading providers of information management certification and accreditation. Courses offer an international certifiction that is a comprehensive validation to your skills and competencies and a gateway to higher career opportunities.They boost human value and help manage information and business processes concurrently, efficiently and cost effectively. Infoschool is an accredited partner in this exclusive Endeavour and we cater to all your training needs to obtain the certifications with flying colours.

 As an EXIN Accredited Exam Center, we will be able to offer all the EXIN certifications from ITIL® to Information Security to Cloud Computing. The exams will be web based and you will get your results immediately!

Examination Services

The following exams are offered from our organization

1) ITIL®  Foundation

ITIL Lifecycle Stream

1) ITIL®  Service Strategy

2) ITIL ®  Service Design

3) ITIL  ®  Service Transition

4) ITIL  ®  Service Operations

5) ITIL®  CSI

ITIL  Capability Stream

1) Service Offerings and Agreement

2) Release Control and Validation

3) Operational Support and Analysis

4) Planning, Protect and Optimization

Other EXIN Certifications

1) EXIN Cloud Foundation

2) EXIN Green IT Citizen

3) EXIN ITSM Foundation Bridge

4) EXIN ITSM Foundation

5) EXIN Information Security Foundation

 ITIL®  Foundation Course

 ITIL ® is the most widely adopted approach for IT Service Management in the world. It provides a practical and integrated framework for identifying, planning, delivering and supporting IT services to the business. ITIL® advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.The Foundation Level course offers candidates a general awareness of the key elements,concepts and terminology used in the ITIL® Service Lifecycle. It highlights the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

  Who Can Attend our ITIL®  Courses?

You are an IT professional, business manager or business process owner in an organization that operates according to ITIL®. After gaining the certificate, you will understand how the ITIL®  exam program contributes to raising the quality of IT Service Management. Your role and qualities are important for better (team) performance.

Syllabus:

•   Service management as a practice (comprehension)

•   The ITIL®  service lifecycle (comprehension)

•   Generic concepts and definitions (awareness)

•   Key principles and models (comprehension)

•   Selected processes (awareness)

•   Selected functions (awareness)

•   Selected roles (awareness)

•   Technology and architecture (awareness)

•   Competence and training (awareness)

Course Duration: 16 hours (2 Days)

Participation certificate with 16 hrs

Exin Authorized Exam for ITIL ®  Foundation – AEC

Reference Guide

Exam Details:

Number of questions: 40

Pass mark: 65% (26 or more of the 40 questions answered correctly)

Open book: no

Electronic devices permitted: no

Level of qualification: Foundation

Exam Duration:

Maximum sixty minutes (Candidates sitting the examination in a language other than their native Language has a maximum of seventy-five minutes and are allowed the use of a dictionary) ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other

ITIL ® Certified personnel.

Why Infoschool?

•   Powerful Brand name and Excellent Reputation

•   Dual training Curriculum and course structure designed in consultation with       leading industries.

•   Training methodology-theory and lab sessions with real-time workshops

•   Instructors are trained by software principal with industry experience.

•   State-0f-art labs and classrooms.

•   Flexible batch timings for working professionals.

•   Student Empowerment.

•   Transparent Corporate Structure